Support
Frequently Asked Questions
Answers from Beam Associates engineers to keep your systems running at peak performance.
Common Questions
If you don’t see your question, contact our support team 24/7.
What is the typical lifespan of your systems?
With preventive maintenance, systems typically deliver 15–20 years of service life. Adhering to our maintenance schedule extends longevity and keeps efficiency high.
Do you offer financing options?
Yes. We partner with financing providers to support capital and retrofit projects. Our sales team can align terms to your budget cycles.
What refrigerants do you use?
We deploy EPA-approved refrigerants including R-404A, R-448A, and low-GWP alternatives. We’ll recommend options based on footprint, regulations, and sustainability goals.
How quickly can you deliver?
Standard products ship in 4–6 weeks. Custom and engineered systems typically ship in 8–12 weeks depending on scope and testing requirements.
Troubleshooting Wizard
Get quick guidance based on the issue and symptom you’re seeing. For urgent issues, call our support line immediately.
Recommended steps will appear here after you select an issue and symptom.